Frequently Asked Questions

Find answers to common questions about Auto Flow Pro

📋 General Questions

What is Auto Flow Pro?

Auto Flow Pro is a Chrome extension that automates video and image generation on Google Flow (VEO AI). It allows you to process multiple prompts simultaneously with batch processing, automatic downloads, and intelligent queue management.

Is Auto Flow Pro affiliated with Google?

No. Auto Flow Pro is a third-party tool developed by Flow Automation. We are not affiliated with, endorsed by, or officially connected to Google or Google Flow. We provide automation tools that work with Google Flow as an independent service provider.

Do I need a Google Flow account?

Yes. Auto Flow Pro works with Google Flow (labs.google/fx/tools/flow), so you need access to Google Flow to use our extension. The extension automates interactions with Google Flow but does not replace it.

🔧 Installation & Setup

How do I install Auto Flow Pro?

  1. Visit the Chrome Web Store and search for "Auto Flow Pro"
  2. Click "Add to Chrome" to install the extension
  3. Create a free account or log in
  4. Navigate to labs.google/fx/tools/flow
  5. Click the Auto Flow Pro icon to open the side panel
  6. Start automating!

What browsers are supported?

Auto Flow Pro works on Chrome 88 or higher and Chromium-based browsers like Microsoft Edge and Brave. It does not work on Firefox or Safari.

Why do I need to create an account?

An account is required to track your daily usage limits (50 videos/day for free tier), manage your PRO license if you upgrade, and sync your settings across devices. We only collect your email address for authentication.

Usage & Features

How do I add prompts?

You can add prompts in three ways:

  • Type directly: Enter prompts in the text area (one per line or separated by blank lines)
  • Upload single file: Upload a TXT, DOCX, or JSON file with prompts separated by blank lines
  • Upload multiple files: Upload multiple files where each file contains one prompt

What is batch processing?

Batch processing allows you to process multiple prompts simultaneously. You can set the batch size (1-10 concurrent videos) in the settings. The extension will automatically process your queue in batches, saving you hours of manual work.

What creation modes are supported?

Auto Flow Pro supports all four Google Flow creation modes:

  • Text-to-Video: Generate videos from text prompts (Veo 3.1 Fast, Veo 3.2 Quality)
  • Frames-to-Video: Animate images into videos (Veo 3.1 Fast, Veo 3.2 Quality)
  • Create Image: Generate images (Nano Banana, Nano Banana Pro, Imagen 4)
  • Ingredients-to-Video: Transform images into videos (Veo 3.1 Fast, Veo 3.2 Quality)

How does auto-download work?

When enabled, the extension automatically downloads completed videos/images to your computer. You can configure the download folder, naming convention, and whether to organize files by session in the Settings tab.

Can I pause or stop the automation?

Yes! You have full control with Pause, Resume, Stop, and Skip buttons. You can pause the queue at any time and resume later. Stopping will clear the queue, while skipping moves to the next prompt.

💰 Pricing & Plans

What's included in the free tier?

The free tier includes:

  • 50 videos/images per day (resets at midnight UTC)
  • Batch processing up to 10 prompts
  • All file import formats (TXT, DOCX, JSON)
  • Auto-download functionality
  • All creation modes and models
  • Community support

What's included in the PRO tier?

The PRO tier includes:

  • Unlimited videos/images per day
  • Unlimited batch processing
  • All free tier features
  • Priority support
  • Early access to new features
  • Advanced settings and configurations

How do I purchase a PRO license?

Contact us via WhatsApp or email at support@flowautomation.store to purchase a PRO license. We'll provide you with a license key and instructions for activation.

Can I use one license on multiple devices?

Each license is valid for one device/browser installation. If you need to transfer your license to a new device, contact support. Unauthorized sharing of licenses may result in license revocation.

Do you offer refunds?

Yes, we offer refunds within 14 days of purchase if you've used less than 20% of the service features, or if there are technical issues we cannot resolve. See our Refund Policy for full details.

🔍 Troubleshooting

The extension isn't working. What should I do?

Try these troubleshooting steps:

  1. Refresh the Google Flow page
  2. Make sure you're on labs.google/fx/tools/flow
  3. Check that the extension is enabled in chrome://extensions
  4. Try logging out and back in to your Auto Flow Pro account
  5. Clear your browser cache and cookies
  6. Restart Chrome
  7. If issues persist, contact support

Why did my video generation fail?

Common reasons for failed generations:

  • Google Flow's servers are experiencing issues
  • Your prompt violates Google's content policies
  • Network connectivity issues
  • You've hit Google Flow's rate limits
  • The prompt is too complex or unclear

The extension will automatically retry failed generations. Check the History tab for detailed error messages.

Auto-download isn't working. Why?

Check these settings:

  • Ensure auto-download is enabled in Settings
  • Check Chrome's download permissions for the extension
  • Verify your download folder isn't full
  • Make sure Chrome isn't blocking downloads
  • Check if you have write permissions to the download folder

I'm getting "Daily limit reached" but I have PRO. Why?

Make sure your PRO license is activated correctly. Go to Settings > License and verify your license status shows as "PRO - Active". If it shows as "Free", try re-entering your license key or contact support.

🔒 Privacy & Security

What data do you collect?

We collect minimal data:

  • Email address (for authentication only)
  • Device ID, OS, screen resolution (for license binding)
  • Daily usage count (for quota enforcement)

We do NOT collect your prompts, images, videos, or any creative content. See our Privacy Policy for full details.

Is my data secure?

Yes. We implement industry-standard security measures:

  • Passwords hashed with bcrypt
  • All communications over HTTPS/TLS
  • JWT session tokens with expiration
  • Regular security audits

Can I delete my account and data?

Yes. Contact us at support@flowautomation.store to request account deletion. We will delete your account data within 30 days. Note that this will deactivate any active licenses.

💬 Support

How do I get support?

We offer multiple support channels:

What's your response time?

Email support: 24-48 hours. Critical bugs: Within 24 hours. PRO users receive priority support with faster response times.

Can I request new features?

Absolutely! We welcome feature requests. Email us with your suggestions and we'll consider them for future updates. PRO users get early access to new features.

Still Have Questions?

Can't find what you're looking for? We're here to help!